One of many largest Christian e book retailers in the US is recovering from a community outage that started earlier this month and prevented it from fulfilling orders.

A spokesperson for the Peabody, Massachusetts-based Christianbook emailed The Christian Put up an replace Thursday, reporting that issues had been returning to regular.

“We’re within the technique of figuring out the trigger and full affect of the outage however are happy to report that because of the tireless work and dedication of our staff and [information technology] professionals, all backlogged orders have been shipped, communications with clients and enterprise companions have resumed, and we’re in a position to obtain and course of new orders,” the replace reads.

Christianbook, previously often known as Christian E-book Distributors, supplied its “honest because of our loyal and affected person clients who’ve stood by us throughout this difficult time.”

On April 4, Christianbook took to its Fb account to announce that they had been “at the moment experiencing a community outage that’s impacting our capacity to course of and ship orders obtained by way of our web site.”

“Clients are nonetheless in a position to securely place orders, although processing and cargo could also be delayed,” defined the corporate. “We’re working diligently to deliver our techniques again on-line and course of the orders obtained as quickly as doable. … We sincerely apologize for the inconvenience.”

Christianbook was based in 1978 by two teenage brothers who wished to promote “discounted tutorial titles to pastors and fellow college students” from their properties. Practically half a century later, the corporate boasts over 600 staff and roughly 500,000 totally different Christian merchandise on the market, working out of a 370,000-square-foot facility. The corporate additionally sells jewellery, dwelling decor, stationery, communion provides, toys, music and films. 

CP grew to become conscious of the difficulty when it obtained a information tip final week during which a person claimed that the cellphone system for the corporate had been down since April 3.

Christianbook’s Fb web page obtained feedback from clients who ordered merchandise and had not obtained them. Some complained that they emailed the corporate and hadn’t obtained a response. 

The person who contacted CP mentioned he had been a Christianbook buyer since 2021 and had by no means skilled issues like that earlier than. 

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